Satisfaction
Questionnaire

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1. What was your overall satisfaction with the services provided?
A. Excellent B. Good C. Fair D. Poor

2. To what extent have the services met your expectations?
A. Excellent B. Good C. Fair D. Poor

3. How well do you think the services you received compare with the ideal set of services?
A. Excellent B. Good C. Fair D. Poor

4. How do you rate the knowledge and friendliness of the staff?
A. Excellent B. Good C. Fair D. Poor

5. My Transportation to the Career Center today was:
A. My Auto D. Cab
B. Bus E. Walked
C. Friend F. Other

6. I was treated with respect and courtesy.
Agree Somewhat Agree Somewhat Disagree Disagree

7. Services were delivered in a timely manner.
Agree Somewhat Agree Somewhat Disagree Disagree

8. I was involved in making choices about my goals and services.
Agree Somewhat Agree Somewhat Disagree Disagree

9. Complete either A or B:

A. Services have helped me get a job.
Agree Somewhat Agree Somewhat Disagree Disagree
B. Services will help me get a job later.
Agree Somewhat Agree Somewhat Disagree Disagree

Comments:

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